SunTrust Enterprise Security and Resiliency has an opportunity in the Client Security group focused on data analytics and anomaly detection in the client-facing channels, including online, mobile, ATM, branch, IVR, and phone, with an emphasis on fraud detection tools and processes, current and emerging authentication options, security tools, and client experience.
This position will focus on developing and executing the long-term strategy to drive enhancements to SunTrust’s capabilities for real-time analysis of data for patterns and anomalies that can be used to prevent or detect fraudulent access to client online accounts, including the management, development, and data-driven tuning of system rules to identify current and emerging fraud patterns. Responsible for driving data-driven continuous improvement for clients and teammates with respect to authentication processes, including development of reporting and KPIs.
Ensures effective business unit performance by organizing, directing, and performing complex analyses of systems and processes, including analyzing current detection and system rules and tuning them to identify current and emerging fraud patterns in the channel space. Identifies pain points and issues and guides standardization, improvements, simplification, or discontinuance. Facilitates change management with partners across the enterprise.
Serves as a subject matter expert for current threat patterns and indicators associated with client-facing systems. Partners with Threat Intelligence to provide guidance to project working teams and governing bodies such as ISPC and the eSign Steering Committee.
May direct or lead project teams or serve as a liaison with external or internal partners. May serve as team lead, training and coordinating the work of junior staff members. May have responsibility for one or more of the following: vendor relationships or evaluation of vendors, reviewing and writing procedures, overseeing implementation or training. Qualifications
Bachelor’s degree and 8 years of experience in IT security or an equivalent combination of education and work experience. Deep specialized and/or broad functional knowledge. Sound understanding of business and organizational strategies and processes. Ability to interpret internal and external business challenges and recommend best practices. Ability to lead complex projects. Sophisticated analytical skills and the ability to solve complex technical and business problems. Ability to influence others at senior levels to adopt a new perspective.
5 years progressive experience in fraud prevention, enterprise information security, IT audit, or financial operations, including the following:
· Knowledge of Information Security industry standards/best practices
· Familiarity with key laws and regulations that impact Financial Institutions such as SOX, FFIEC, and GLBA
· Knowledge of financial transaction processes and methods, such as Wire, ACH, and other digital money movement capabilities
· Familiar with Information Technology General Control Processes
· Ability to direct the work of other teammates
· Ability to evaluate information security and authentication related controls and identification of potential risk
Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national originTo review the EEO Poster, copy and paste the following link into your browser: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf