Responsible for the assessment, design, and delivery of enterprise-wide process improvement initiatives. Execute the day to day project management for multiple concurrent EBPM team engagements. Develop and manage detailed work plans to produce current state, future state, and gap analysis deliverables. Facilitate information gathering and validation, identify process metrics, and define project scope and approach. Prepare reporting tools and executive presentations. Coordinate across the enterprise to provide comprehensive solution delivery.
Support or lead and provide process leadership for assigned projects across multiple EBPS portfolios which span the entire SunTrust enterprise by applying process, organizational, financial, business, strategy and project knowledge to help assess improvement opportunities and help define and deliver solutions. Assist in providing objective advice, expertise and specialist skills with the aim of creating value, maximizing growth or improving the business performance of their clients. Participate or lead with the assessment of potential new projects.
Bachelor's degree in a relevant field, or an equivalent combination of education and work experience. 4 years progressive related experience with proficiency and understanding in one or more functions, including 2+ years experience in process-related roles, relevant business process improvement, facilitation, and project management skills. Demonstrated skills in process assessment (documenting as-is) and process analysis (identifying improvement opportunities and defining future state). Previously worked within project teams to drive complex projects from process assessment to future state definition to solution delivery (including integration of process, people, and technology solutions). Solid analytical and problem solving skills. Skilled with using Visio along with other MS Office suite (PowerPoint, Excel, Word). Strong presentation skills; solid verbal and written communication skills.
Strong understanding of facilitation and project management methodologies.
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