Primary focus of role is on day-to-day operational execution. Manages all Supervisors and their underwriting teams. Ensures adherence to credit policy standards, responsive problem resolution, achievement of quality client service, production expectations. Manages and maintains authority over the daily mortgage loan underwriting operations. Responsible for developing group-wide business plans. Utilizes strong leadership coaching and mentoring techniques. Develops good partnerships with all internal clients. May manage a team of Closers and/or multiple LOB’s underwriting operations. Qualifications
10 years mortgage underwriting and credit experience.
10 years of management experience in a centralized production environment.
Bachelor’s Degree or Equivalent Experience.
Eligible to manage or perform loan origination or servicing functions under Mortgage Investor or government agency guideline requirements.
Project management experience.
Ability to provide recommendations to Management regarding revenue enhancements and efficiency opportunities within the centers.
Prior management experience of 40+ FTE across multiple functional disciplines (at the same time)
Previously held operational and or credit risk positions
Financial responsibility for
- Operational cost structures (owning the P&L)
- Goal setting for efficiency and productivity
- Moderate level of understanding around accounting and financial controls
Prior experience in developing and directing training curriculum
Scorecard and functional incentive planning
Prior experience of interacting with both state and federal level auditors
5+ years of having lending authority (FHA, VA and Conventional)
Critical thinking capabilities the address, develop and successfully remediate systemic process failures / gaps.
Ability to present and develop content for executive level presentations.
Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national originTo review the EEO Poster, copy and paste the following link into your browser: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf