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Posting Date :
Primary Location :
Richmond Area, VA US
Work Address :
5600 Cox Road
Job ID :
Schedule :
Job Description :
Job Description

The Mortgage team guides both new and existing clients in purchasing and maintaining the home of their dreams. We build strong relationships with our mortgage clients based on responsible lending and borrowing practices. Over 1,200 Brokers are backed by our team of Underwriters, Mortgage Processors, Loan Closers, and Loan Officers. The Mortgage team works with risk partners to offer the best borrowing solutions for our clients and for SunTrust.


Responsible for performing a variety of routine and non-routine loan administration, operations, customer service or administrative support duties such as data entry, record keeping, research, report writing, escrow, account reconciliation, telephone inquiries, internal/external customer requests, research, and correspondence as described by department policies and procedures.  Responsibilities may include completing requests from customers (internal or external) regarding account information, regulations, special promotions, and bank policies by phone or in writing.

Basic Requirements:
  • Incumbent would typically have 7-9 years of experience in mortgage lending with increasing responsibility.
  • Handles complex job duties/responsibilities and special projects independently.
  • May be responsible for training entry-level employees.
  • 5 years of mortgage or bank related experience.

Your life is full of responsibilities; SunTrust provide the tools and resources to help you balance your Work and your Life needs through the following benefits:

  • Medical, Dental, and Vision Plans
  • Retirement Plan – 401k with matching
  • Life insurance
  • Disability insurance
  • Time away from work – vacations and holidays
  • Professional development - SunTrust University, an in-house career growth and employee development program
  • Tuition Assistance - financial help for going back to school

About SunTrust:
SunTrust is one of the nation’s largest and strongest financial services holding companies in the United States. We offer over 1,500 branches and 2,800 ATM in convenient locations throughout the southern regions of the U.S. SunTrust provides deposit, credit, trust, and investment services to a broad range of retail, businesses, and institutional clients.


How to Apply: Is this you? If you are qualified and interested, please click the Apply Now button.

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national originTo review the EEO Poster, copy and paste the following link into your browser:
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