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Posting Date :
Primary Location :
Overland Park Area, KS US
Work Address :
Leawood Executive Center I
Job ID :
Schedule :
Job Description :
Job Description
Provide support to teammates of their assigned unit within the Investor Servicing Group, a function of the Cohen Financial Division of SunTrust Bank. Monitor, review and analyze a variety of loan level documents and reports related to commercial real estate assets within the Loan Administration area.  Deliver the highest level of service to investors, borrowers, and vendors while ensuring compliance with government regulations and/or SunTrust policy.

  • Perform full loan setup for new and seasoned loans to the system. This includes reviewing documentation, abstracting information, comparing to multiple sources and loading to the system
  • Review/update system to integrate changes required by loan modifications/extensions or other major changes in loan terms/loan mechanics
  • Perform “peer” quality control reviews (on loans boarded by someone else) in conjunction with ISG management
  • Perform document import/indexing of electronic and paper loan files for assigned loans
  • Assist with coordination/review of the document imaging process for assigned projects
  • Work closely with portfolio service team and management to utilize contractual obligations, and other client needs and requirements as business rules/guidelines
  • Assist with research and/or instruct payment processing for funds associated with the transfer of servicing

Basic Qualifications:  
  • High School degree or equivalent related work experience
  • Strong organizational skills
  • Professional written and verbal communication skills
  • Demonstrated ability to work within a fast-paced team environment
  • Good customer service skills and the ability to forge relationships
  • Strong PC skills, including a demonstrated ability with Microsoft Office applications
  • Experience in Commercial Real Estate title, escrow, closing and/or paralegal experience
  • Eligible to manage or perform loan origination or servicing functions under Mortgage Investor or government agency guideline requirements
Preferred Qualifications:  
  • 2 year degree or academic achievement in Real Estate, Law, Finance or Management
  • Possess basic subject matter expertise for compliance and operational risks and control activities within assigned lending processes
  • Experience in Commercial Real Estate title, escrow, closing and/or paralegal experience
  • Prior CRE loan servicing, financial services operations and/or mortgage or insurance experience.  
  • Experience with Enterprise LMS servicing platform or other Commercial Loan Servicing System

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national originTo review the EEO Poster, copy and paste the following link into your browser:
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