Responsible for administrative duties and other operations functions within a banking operations unit.
Complex problem solving, analysis, monitoring and exception resolution in a highly complex and high risk of monetary loss and/or client impact environment. Interact directly with internal and external clients to resolve issues by telephone or in writing. Cross trained in department responsibilities. Assist in the coordination, prioritization and scheduling of work, department training and policy and procedure reviews and updates. May participate in project work.Qualifications
Basic Qualifications: High school degree or GED. 4 years of relevant work experience in a branch or operations banking environment. Thorough understanding of branch and operational procedures and policies and an understanding of applicable banking regulations. Proficient PC and CRT skills. Demonstrated strong analytical, communication, interpersonal and time management skills.
Preferred Qualifications: Experience in accounting, banking operations and client service. Outside vender interaction. Extensive knowledge of multiple department functions within SunTrust Banks, Inc., (STI) Banking Operations. Product, processing and regulatory knowledge specifically in the area of time deposits and treasury management products.
Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national originTo review the EEO Poster, copy and paste the following link into your browser: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf