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Posting Date :
Primary Location :
Atlanta Area, GA US
Work Address :
285 Peachtree Center Ave
Job ID :
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Job Description :
Job Description

The Enterprise Payments organization is looking for an experienced Lead Business Analyst with a strong banking and payments background, who will help us design and build a modern payments platform with large-scale transaction processing capability. 

1. Overall iterative requirements gathering to groom and size epics/features and stories for the payments hub team ahead of development sprints in partnership with peers, partner teams, business stakeholders and product team.
  • Elicit, analyze, document, communicate and validate business and system requirements using industry leading practices within the business analyst profession.
  • Plan risk-response strategy used in monitoring and managing requirements risk throughout the lifecycle of a ‘feature’ from conception to release to customer feedback etc. 
2. Manage & oversee division of work among a team of Business Analysts.
  • Monitor the progress and quality of requirements artifacts, cadence of grooming sessions, collect feedback and adjust plans as needed. 
  • Interpret internal/external challenges and recommend best practices to improve process. 
3. Create functional delivery roadmap (release roadmap) and release notes in partnership with product team.
4. Maintain alignment with business & product team.
  • Apply advanced expertise in payments and banking domain to explain/translate technical implications of business decisions, business implications of technical decisions and be the bridge between business and technology teams. 
5. Provide consulting and coordination with 3rd party vendor products and oversee creation of detailed specifications .
6. Help, hire and retain technical and non-technical talent.
  • Mentor and guide less experienced teammates to build up their expertise and performance. 
7. Help stay ahead of our competition by staying up to date on emerging business models, innovations, and practices/trends in our space and attend related technical and industry conferences.

Characteristics we are looking for:
1. Financial services generalist – broad/general familiarity with many different aspects of banking, and emerging trends in the financial services industry, with some depth of experience in payments.
2. Passion to always learn more about payments, about best practices in requirements gathering and risk/change management from others around you and from external sources, including journals and conferences.
3. Business Analyst experience with writing user-stories on a modern agile team and conducting sprint demos, preferably recent experience in Scrum or Kanban.
4. Great communicator – clear/crisp communication, someone who can bridge/straddle technical and non-technical and influence leaders at all levels in business and technology organization using slide decks or demos, and everything in between.
5. Effective Leader
  • Someone with conviction, who is not afraid to debate ideas backed by facts/industry-research etc., but also knows when to seek leadership help to build alignment from the top-down. 
  • Experience leading requirements negotiations between stakeholders, as well as among peers, Analysts, Architects etc. 
6. Up to date on Agile and DevOps knowledge of its benefits and actual experience implementing it or driving it as a change-agent/change-champion.
7. Friendly and positive - enjoys working in a team with experience leading working sessions and providing support/guidance to team members, capable of influencing others and disagreeing with ideas in a positive manner.

Minimum Requirements: 
  • Bachelor’s degree and 8 years of experience as a Business Analyst or an equivalent combination of education and work experience. 
  • Deep specialized and/or broad functional knowledge. 
  • Sound understanding of business and organizational strategies and processes. 
  • Ability to interpret internal and external business challenges and recommend best practices. 
  • Ability to lead complex projects. 
  • Sophisticated analytical skills and the ability to solve complex technical and business problems. 
  • Ability to influence others at senior levels to adopt a new perspective.

Preferred Requirements:

  • Specialized knowledge in the payments processing domain, and broad functional knowledge in banking/financial services/FINTech.
  • Strong interpersonal and communication skills.
  • Experience with Agile scrum – writing and grooming user stories, features and epics.
  • Experience with Agile tools – Rally Dev, VersionOne, TFS or others.
  • Experience working Scrum Master and Product Owner and Architect roles.
  • Ability to influence others at senior levels to adopt a new perspective.
  • Sound understanding of business and organizational strategies and processes.
  • Ability to proxy as the Product Owner, when the PO is unavailable.
  • Experience with Scaled Agile Framework and related ceremonies, discipline.

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national originTo review the EEO Poster, copy and paste the following link into your browser:
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